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Toys 'R' Us confirms Antonio Urcelay as CEO

And names Hank Mullany as President of the US business

  • Key4Communications
17/10/2013

Toys 'R' Us has named Antonio Urcelay Chief Executive Officer, after serving as the company’s interim CEO since May of this year. Hank Mullany, an experienced retail executive with a strong background in operations, finance, customer service and strategic planning, has been named President of Toys 'R' Us, U.S., effective November 5.

In a joint statement, the Toys 'R' Us Board of Directors said, “When we started this search, we were looking for a leader with global experience, deep retail knowledge, proven capabilities and outstanding leadership skills. As the search progressed, we found exactly the right combination of these attributes in Antonio and Hank. Antonio’s extensive knowledge of global markets makes him uniquely qualified to lead the organization as we expand rapidly in Asia and other parts of the world. He has impressed all of us with his vision and leadership of the team throughout the search process. Hank brings a fresh perspective to the business, which, in combination with his operational strengths, will help build on the significant progress that has been made in advancing the U.S. business. Together, we believe they will be a powerful team that shares an unwavering commitment and passion for serving our customers, reenergizing the business and further positioning the company for long-term growth.”

Antonio Urcelay joined Toys 'R' Us in 1996. He will continue to provide worldwide leadership in driving key strategies and growth initiatives in the company’s more than 1,500 stores in 36 countries and jurisdictions around the world.

Prior to joining Toys 'R' Us, Mr. Urcelay spent the majority of his career working in the retail and consumer packaged goods industries, including Spanish dairy company Leche Pascual, Dutch supermarket chain Royal Ahold and the Spanish subsidiary of Procter & Gamble.

According to the company, "Known for building strong teams, implementing best practices across the organization and focusing intently on customer service, Mr. Urcelay has been instrumental in creating strategies to drive growth in global markets by placing an emphasis on thinking locally.

Hank Mullany served as Chief Executive Officer of The Service Master Company, one of the world’s largest residential and commercial service businesses, and prior to that, was Executive Vice President of Walmart US and President of Walmart’s northern business, with operational responsibility for more than $90 billion in revenue, over 400,000 associates in 1,300 stores and 28 distribution centers in 19 states. In his new position at Toys 'R' Us, Mr. Mullany will oversee all merchandising, marketing, e-commerce and store operations responsibilities for the 878 U.S. store division. He will report to Mr. Urcelay.

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