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A third of online sales are made via mobile devices

According to a IMRG Cap Gemini research

  • Key4Communications
04/03/2014

Nearly a third of all UK online sales are made on a mobile device, according to an IMRG Capgemini study. In the period November 2013 to January 2014, m-retail accounted for 32% of online sales – 6% were via smartphones, while tablet devices were used for 26% of e-retail sales during the quarter. This compares with 27% overall m-retail penetration in the previous quarter and represents 18% growth between Q3 and Q4. Visits to e-retail websites via mobile devices also increased and now account for 45% of traffic.

Online clothing and fashion retailers have a higher mobile commerce penetration rate, with 36% of sales completed via smartphones and tablets during the fourth quarter. Mobile visits to apparel website also reached a tipping point with over half of traffic now coming via mobile devices.

Tina Spooner, chief information officer at IMRG, said: “With an estimated 12 million tablet devices sold in the UK alone last year, and 70% of UK consumers now owning a smartphone, it is not surprising the penetration of mobile commerce has reached a third of the UK online retail market. In fact, the latest results reveal the penetration of m-retail has surged 2,000% in just three years."

“Consumer confidence in mobile continues to increase and improvements in mobile optimisation and the user experience are certainly factors in this. We expect this trend to continue throughout 2014, with visits set to surpass desktop usage over the coming months.”

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